Apple devices can be expensive so it’s important to contact Apple immediately if you have a problem. Apple provides a variety of contact options for their customer service team.
These are the top ways to reach Apple Support for help with any device.
Contact Apple Support by Phone
Apple offers a variety of phone numbers depending on the type of assistance you require.
1-800-275-2273 is their main phone number. For almost any issue, this should be your first call
Last but not least, if you have any issues with Apple Cash,
How can I contact Apple Support online
Apple also offers a support website that provides tips and tools. You can navigate the menus correctly and even speak to an Apple customer service representative online.
The Apple Support contact page should be your first stop.
- Scroll down to “We’re here for you”, and then choose the product that you require support. For more options, you can also choose View more products
Choose the Apple product that you require support.Apple
- A list of common problems that Apple users have reported to Apple will be displayed. You can choose one of these issues and then select a more specific issue.
- Depending on your issue, you may be offered troubleshooting tips immediately or referred to a page called How would you like help?
The final page will offer you some more options. Chat is the best option. This will pair you with a customer service representative to help you resolve the problem.
You can either start an online chat or be redirected directly to their phones.William Antonelli/Insider
You can also visit Apple’s support site on your own if you don’t wish to speak to anyone. support.apple.com provides hundreds of articles and tips to help you keep your devices running smoothly.
Using Apple Support app
You can also download the Apple Support App if you own an iPhone or iPad. This app is a simplified version of the website.
The default app will show you options regardless of the device you are using. Tap Products at the top-left corner for a different device.
You can use the menus to describe your problem. You will find the last page instructing you to either bring your device in for repairs or to access a written support article. You will also find a Contact section. Tap Chat, or Call to speak to a representative.
There are a number of options available, along with a support article.William Antonelli/Insider
Contact Apple Support via an Apple Store
Nearly all Apple retail stores have “Apple experts”, who can solve common problems. They’ll repair or replace your device if they can’t resolve it.
To locate the nearest Apple Store, go to Apple’s retail listing. Click the location of your closest store to view its address, hours, and phone number.
To make a reservation, we recommend calling ahead. This allows you to have a one-on-one session with an Apple expert and avoids waiting in line for a space.